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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ruan Oberholzer

May 19, 2026

5  out of  5
rating by Ruan Oberholzer
"Kaley at State Farm was a really big help with my auto insurance. Fast and friendly service that's unbeatable! Thank you for your assistance"
We responded:
"Thank you for the review. We’re glad that we could help you save money on your auto insurance. Welcome to Thomas Horne State Farm. "
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Alicia Salazar

May 18, 2026

5  out of  5
rating by Alicia Salazar
"Kristen is always so great with helping/answering any and all questions. She is very professional and always has the best attitude and knows her business!! I’m so happy to be a part of the State Farm family with people like her on your side there’s no other better choice to make!!"
We responded:
"Thank you, Alicia, for your wonderful feedback! I'm glad to hear that Terri was able to assist you with all your questions and provide friendly service. We're here to help, so feel free to reach out if you need anything else."
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chandler grimes

May 14, 2026

5  out of  5
rating by chandler grimes
"Great experience."
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JW Griffin

May 14, 2026

5  out of  5
rating by JW Griffin
"Great"
We responded:
"Thank you for the review and thank you for trusting Thomas Horne State Farm for all your insurance needs. "
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Jacob Benson

May 14, 2026

5  out of  5
rating by Jacob Benson
"Working with Mr. Ladson to get a new insurance policy was a quick and easy experience. He was able to work with me to get the right coverage for an affordable price!"
We responded:
"Thanks Jacob. We are glad Jonathan was able to help you select home and auto insurance policies that fit your coverage and budget needs. Thomas Horne State Farm appreciates you. "
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Tanner Brown

May 14, 2026

5  out of  5
rating by Tanner Brown
"Jonathan Ladson with State Farm was great to work with. He was professional, responsive, and made the whole insurance process simple and stress-free. Highly recommend him if you’re looking for excellent customer service!"
We responded:
"Thank you for the review Tanner. Thomas Horne State Farm appreciates your business and we grateful you chose our office and Jonathan to help you with your life insurance. "
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John Fordham

May 14, 2026

5  out of  5
rating by John Fordham
"Loved working with Jonathan. Seamless process and very professional"
We responded:
"Thanks John. We appreciate you putting your trust in Thomas Horne State Farm. "
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Courtney Hargraves

May 14, 2026

5  out of  5
rating by Courtney Hargraves
"We had such a great experience working with Jonathan! From start to finish, he truly went above and beyond to make sure we felt informed, comfortable, and confident in our coverage. He took the time to explain everything clearly, answered all of our questions (no matter how small), and made the entire process smooth and stress-free. Highly recommend."
We responded:
"Thank you for the awesome review Courtney! We are so glad that Jonathan was able to help answer your insurance questions and save you money. Thomas Horne State Farm appreciates your business "
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Tyler Key

May 14, 2026

5  out of  5
rating by Tyler Key
"I spoke with Jonathan Ladson and I have nothing but good things to say. Professional, knowledgeable, and down right pleasant to interact with."
We responded:
"Thank you Tyler for the review and for trusting Thomas Horne State Farm. I’m glad that Jonathan was able to help you with your insurance questions and save you money. "
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Journey Cox

May 14, 2026

5  out of  5
rating by Journey Cox
"Jonathan was great, very helpful and insightful. Helped and answered any questions I had!"
We responded:
"Thank you Journey. I’m glad that Jonathan was able to help you with your insurance needs. We here at Thomas Horne State Farm appreciate your business and trusting our agency. "
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Payge Ladson

May 13, 2026

5  out of  5
rating by Payge Ladson
"Jonathan is considerate and knowledgeable and great at helping to find the solution for any insurance needs."
We responded:
"Thank you for the review. I’m glad that Jonathan was able to help you find the right coverage at the right price. Thomas Horne State Farm appreciates your support. "
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jeb johnson

May 13, 2026

5  out of  5
rating by jeb johnson
"One of the best agencies in the world. Phenomenal."
We responded:
"Thank you Jeb! We’re glad that Jonathan was able to help you save money and get the right protection for your home insurance, auto insurance, and life insurance. Thomas Horne State Farm appreciates you. "
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Von Stripling

May 13, 2026

5  out of  5
rating by Von Stripling
"Thomas and his team were very easy to work with! They ended up saving us money on both cars and our home! We look forward doing business with them going forward."
We responded:
"Thank you for the review Von. We’re glad that Jonathan was able to work with you to find the right Home and Auto insurance coverage at the right price. We appreciate you trusting Thomas Horne State Farm for all your insurance needs. "
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Daniel DeMott

May 13, 2026

5  out of  5
rating by Daniel DeMott
"Answered my question and was very informative, over all an easy process!"
We responded:
"Thomas Horne State Farm is so appreciative of your review and putting your trust in our agency for all your insurance needs. "
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Meg Ladson

May 13, 2026

5  out of  5
rating by Meg Ladson
"Jonathan Ladson is a fantastic agent! He goes above and beyond for his customers."
We responded:
"He certainly is. Thank you for letting us know that Jonathan was able to help you find the best coverage for the right price. Thank you for choosing Thomas Horne State Farm for all of your insurance needs. "
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Grace Edwards

May 13, 2026

5  out of  5
rating by Grace Edwards
"Jonathan was so helpful and patient while helping me with my insurance needs!! He explained everything clearly and made the process easy. I’m very grateful for his help!"
We responded:
"Thank you so much for the review! I’m glad Jonathan was able to help you with your insurance needs. Thomas Horne State Farm appreciates your business. "
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Willie Johnson

May 7, 2026

5  out of  5
rating by Willie Johnson
"It was just a pleasure to talk and get insurance with state farm. Best time ever.🥳"
We responded:
"Thanks Willie! Glad we could help you with your insurance. "
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Ladanza Davis

May 4, 2026

5  out of  5
rating by Ladanza Davis
"I had a great experience working with Kaley at State Farm! She made the entire process simple and stress-free, and took the time to explain all my options clearly. Not only was the service excellent, but she also helped me find lower rates than I was paying before, which was a huge plus. If you’re looking for great customer service and better pricing, I highly recommend reaching out to Kaley!"
We responded:
"Thank you for taking the time to let us know about your experience. We are glad that Kaley helped you find lower rates and better coverage for car insurance. We appreciate your business. "
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Shelley Johnson

May 1, 2026

5  out of  5
rating by Shelley Johnson
"Great customer service and very responsive! I highly recommend them!"
We responded:
"Thank you Shelley. I’m glad to hear that you’ve had a positive experience with Thomas Horne State Farm. We appreciate your business. "
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Kayla Franklin

April 29, 2026

5  out of  5
rating by Kayla Franklin
"Kristen is amazing. She answered all my questions and sent me information I needed. Definitely recommend reaching out to her if you need anything."
We responded:
"Thank you, Kayla, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our team. We're always here to help with any of your future needs!"
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joseph reed

April 21, 2026

5  out of  5
rating by joseph reed
"Great personal attention no bots just real people!!"
We responded:
"Yes we’re real people and try to treat people like we would want to be treated. Thank you for the review and we appreciate your business. "
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Rebecca Garcia

April 2, 2026

5  out of  5
rating by Rebecca Garcia
"I love how they explain everything and how nice they all are"
We responded:
"Rebecca, thank you so much for your 5-star rating! I'm happy to know that you had a positive experience with us. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Devin Hayes

February 25, 2026

5  out of  5
rating by Devin Hayes
"Kristen was very knowledgeable and professional she helped me with all my insurance needs and any questions I had! Thank you so much for all your help Kristen. If you’re in need of insurance please ask for Kristen"
We responded:
"Thank you for the review. I am glad that Kristen was able to help you save money and get better coverage. We appreciate your business. "
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Shirley Smith

February 9, 2026

5  out of  5
rating by Shirley Smith
"Working with Terri Walker the last couple of months, first on a claim and then her helping, my grandson and his wife, Jordan and Abby Boyd to get their own insurance as a young couple. Terri is excellent at relating to her customers and always very friendly as well as being helpful. Very professional. Thank you"
We responded:
"Thank you for the review. I agree Terri is great! "
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Angie Freeman

January 28, 2026

5  out of  5
rating by Angie Freeman
"So very helpful and the nicest safe. It has been a pleasure doing business with you 'll, but a special hollier to Kristen.."
We responded:
"Thank you for the great review Angie! We appreciate your business and glad we could help you with your insurance. "